Difference between revisions of "Philly 311"

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[http://www.phila.gov/311/ phila.gov/311]
 
[http://www.phila.gov/311/ phila.gov/311]
  
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== Information From The City of Philadelphia  ==
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'''Philadelphia 311''' gives the following descriptive information:<blockquote>Philly311’s mission is to provide direct access to city government information and services while delivering world-class customer service. When you submit a service ticket we aim to deliver you timely updates and accurate information. By working closely with city departments, we develop valuable insights that help to improve our city.<br><br>You can submit issues twenty-four-seven  via our web page or mobile application. You can also reach our customer service team from 8am to 8pm by calling our center Monday through Friday. And of course we love to hear from you on our social media channels or email us.</blockquote>
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==Info==
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'''Philadelphia 311''' gives the following descriptive information:<blockquote>3-1-1 (215-686-8686) is the only number you need to call when you need information or help from the City of Philadelphia. It will revolutionize the way you get information from your City government.<br><br>Philly311 will help eliminate the need to sort through the 500 phone numbers and hotlines available to contact the City government. You can always call 3-1-1 and a customer service specialist will connect you to the information and services you need.<br><br>'''Philly311 Neighborhood Association Liaison (Neighborhood Liaison)'''<br><br>[http://www.phila.gov/311/neighborhoodLiason.html phila.gov/311/neighborhoodLiason.html]<br><br>How many times have you sat in meetings where a board member or visitor brought up an issue that needed to be addressed by City of Philadelphia Government? The discussion could have been on a pothole that needed to be repaired, a defaced traffic sign that needed to be replaced or an unsightly property that needed to be cited. Sometimes the item is discussed for a long time taking away valuable time on your meeting agenda. As association leaders, you need a tool to immediately funnel these concerns into a program to get action! Recruiting a volunteer to serve as your association's Philly311 Neighborhoods Association Liaison could be the answer!<br><br>'''Neighborhood Liason Training'''<br><br>We would love to set up a training in your community on Philly311, the Neighborhood Liaison Program, or the Philly311 Mobile App, which allows concerned citizens to report issues on the go via their Smartphone. We are flexible in coordinating a time and location for these trainings, but computers with internet access will be necessary.</blockquote>
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*Email:&nbsp;[mailto:Philly311@phila.gov Philly311@phila.gov]
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*Mobile App:&nbsp;[http://play.google.com/store/apps/details?id=com.publicstuff.philadelphia&hl=en Philly 311] app for Android.<br>"Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!"
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==Mobile App==
 
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*[https://play.google.com/store/apps/details?id=com.publicstuff.philadelphia&hl=en Philly 311] app for Android.<br>"Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!"
 
 
==In The News==
 
==In The News==
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*[http://crossroads.newsworks.org/index.php/local/keystone-crossroads/88343-ideas-worth-stealing-civic-apps-to-inform-citizens-provide-access-to-government Ideas Worth Stealing: Civic apps to inform citizens, provide access to government], Newsworks, November 20, 2015.<br><br><br>[[Category:Does-Information_and_Referral]][[Category:Is-Government_Agency]][[Category:Issue-Information_Advocacy]]
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*[http://crossroads.newsworks.org/index.php/local/keystone-crossroads/88343-ideas-worth-stealing-civic-apps-to-inform-citizens-provide-access-to-government Ideas Worth Stealing: Civic apps to inform citizens, provide access to government], Newsworks, November 20, 2015.
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<br><br>[[Category:Does-Information_and_Referral]][[Category:Is-Government_Agency]][[Category:Issue-Information_Advocacy]]

Revision as of 13:24, 16 June 2016

phila.gov/311

Philadelphia 311 gives the following descriptive information:

Philly311’s mission is to provide direct access to city government information and services while delivering world-class customer service. When you submit a service ticket we aim to deliver you timely updates and accurate information. By working closely with city departments, we develop valuable insights that help to improve our city.

You can submit issues twenty-four-seven via our web page or mobile application. You can also reach our customer service team from 8am to 8pm by calling our center Monday through Friday. And of course we love to hear from you on our social media channels or email us.

Info

  • Email: Philly311@phila.gov
  • Mobile App: Philly 311 app for Android.
    "Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!"

In The News



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