Difference between revisions of "Philly 311"

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[http://www.phila.gov/311/ phila.gov/311]
 
[http://www.phila.gov/311/ phila.gov/311]
  
== A Phone & Web Directory of the City of Philadelphia ==
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Call '''3-1-1''' for '''information or help with the City of Philadelphia Government services'''. We can be reached directly at (215) 686-8686 if for any reason you can't dial 311.
'''Philadelphia 311''' gives the following descriptive information:<blockquote>Philly311’s mission is to '''provide direct access to city government information and services''' while delivering world-class customer service. When you submit a service ticket we aim to deliver you timely updates and accurate information. By working closely with city departments, we develop valuable insights that help to improve our city.<br><br>You can submit issues twenty-four-seven  via our web page or mobile application. You can also reach our customer service team from 8am to 8pm by calling our center Monday through Friday. And of course we love to hear from you on our social media channels or email us.</blockquote>
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''Hours of Operation''
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*Call Center: Monday-Friday, 8am-8pm.
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*Walk-In Office: Monday-Friday, 8:15am-4:15pm.
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*Closed Saturday, Sunday, and Holidays.
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<br>''Note:''&nbsp;&nbsp;The above descriptive information came from the agency's [http://www.phila.gov/311/aboutus/Pages/default.aspx About Us] page.
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==In The News==
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*[http://technical.ly/philly/2018/09/24/philly-311-graham-quinn/ Philly311's new chief wants to get city agencies to use more data], Technical.ly Philly, September 24, 2018.
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*[http://crossroads.newsworks.org/index.php/local/keystone-crossroads/88343-ideas-worth-stealing-civic-apps-to-inform-citizens-provide-access-to-government Ideas Worth Stealing: Civic apps to inform citizens, provide access to government], Newsworks, November 20, 2015.
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==Info==
 
==Info==
 
*Email:&nbsp;[mailto:Philly311@phila.gov Philly311@phila.gov]
 
*Email:&nbsp;[mailto:Philly311@phila.gov Philly311@phila.gov]
*Mobile App:&nbsp;[http://play.google.com/store/apps/details?id=com.publicstuff.philadelphia&hl=en Philly 311] (Android)<br>"Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!"
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*Mobile App:&nbsp;[http://play.google.com/store/apps/details?id=com.publicstuff.philadelphia&hl=en Philly 311] (Google Play)
  
==In The News==
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==See Also==
*[http://crossroads.newsworks.org/index.php/local/keystone-crossroads/88343-ideas-worth-stealing-civic-apps-to-inform-citizens-provide-access-to-government Ideas Worth Stealing: Civic apps to inform citizens, provide access to government], Newsworks, November 20, 2015.
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*[[Where to Find Free Nutritious Food During COVID-19]]
[[Category:Does-Information_and_Referral]][[Category:Is-Government_Agency]][[Category:Issue-Information_Advocacy]]
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[[Category:About-Philadelphia]][[Category:Does-Event_Calendar]]
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[[Category:About-Philadelphia]]
[[Category:Issue-Civic_Engagement]][[Category:Issue-Community_Communication]][[Category:Issue-Philadelphia_Neighborhoods]][[Category:Issue-Philadelphia Government]]
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[[Category:Does-Event_Calendar]]
[[Category:Serves-Mobile_Device_Users]]
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[[Category:Does-Resource_Directory]] [[Category:Does-Information_and_Referral]]
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[[Category:Is-Government_Agency]]
 
[[Category:Is-Directory]]
 
[[Category:Is-Directory]]
[[Category:Does-Resource_Directory]]
 
 
[[Category:Is-Reference_Source]][[Category:Is-Resource_Page]]
 
[[Category:Is-Reference_Source]][[Category:Is-Resource_Page]]
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[[Category:Is-Hotline]]
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[[Category:Is-Database]]
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[[Category:Issue-Information_Advocacy]]
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[[Category:Issue-Civic_Engagement]][[Category:Issue-Community_Communication]][[Category:Issue-Philadelphia_Neighborhoods]][[Category:Issue-Philadelphia_Government]]
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[[Category:Serves-Mobile_Device_Users]]
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[[Category:Where-City_Hall]]

Revision as of 16:25, 1 April 2020

phila.gov/311

Call 3-1-1 for information or help with the City of Philadelphia Government services. We can be reached directly at (215) 686-8686 if for any reason you can't dial 311.

Hours of Operation

  • Call Center: Monday-Friday, 8am-8pm.
  • Walk-In Office: Monday-Friday, 8:15am-4:15pm.
  • Closed Saturday, Sunday, and Holidays.


Note:  The above descriptive information came from the agency's About Us page.

In The News

Info

See Also