Difference between revisions of "Philly 311"

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[http://www.phila.gov/311/ phila.gov/311]
 
[http://www.phila.gov/311/ phila.gov/311]
  
== Information From The City of Philadelphia ==
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Call '''3-1-1''' for '''information or help with the City of Philadelphia Government services'''. We can be reached directly at (215) 686-8686 if for any reason you can't dial 311.
  
3-1-1 (215-686-8686) is the only number you need to call when you need information or help from the City of Philadelphia. It will revolutionize the way you get information from your City government.  
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''Hours of Operation''
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*Call Center: Monday-Friday, 8am-8pm.
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*Walk-In Office: Monday-Friday, 8:15am-4:15pm.
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*Closed Saturday, Sunday, and Holidays.
  
Philly311 will help eliminate the need to sort through the 500 phone numbers and hotlines available to contact the City government. You can always call 3-1-1 and a customer service specialist will connect you to the information and services you need.<br>
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<br>''Note:''&nbsp;&nbsp;The above descriptive information came from the agency's [http://www.phila.gov/311/aboutus/Pages/default.aspx About Us] page.
  
== Philly311 Neighborhood Association Liaison (Neighborhood Liaison)  ==
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==In The News==
[http://www.phila.gov/311/neighborhoodLiason.html phila.gov/311/neighborhoodLiason.html]  
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*[http://technical.ly/philly/2018/09/24/philly-311-graham-quinn/ Philly311's new chief wants to get city agencies to use more data], Technical.ly Philly, September 24, 2018.
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*[http://crossroads.newsworks.org/index.php/local/keystone-crossroads/88343-ideas-worth-stealing-civic-apps-to-inform-citizens-provide-access-to-government Ideas Worth Stealing: Civic apps to inform citizens, provide access to government], Newsworks, November 20, 2015.
  
How many times have you sat in meetings where a board member or visitor brought up an issue that needed to be addressed by City of Philadelphia Government? The discussion could have been on a pothole that needed to be repaired, a defaced traffic sign that needed to be replaced or an unsightly property that needed to be cited. Sometimes the item is discussed for a long time taking away valuable time on your meeting agenda. As association leaders, you need a tool to immediately funnel these concerns into a program to get action! Recruiting a volunteer to serve as your association's Philly311 Neighborhoods Association Liaison could be the answer!
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==Info==
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*Email:&nbsp;[mailto:Philly311@phila.gov Philly311@phila.gov]
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*Mobile App:&nbsp;[http://play.google.com/store/apps/details?id=com.publicstuff.philadelphia&hl=en Philly 311] (Google Play)
  
'''Neighborhood Liason Training'''
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==See Also==
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*[[Where to Find Free Nutritious Food During COVID-19]]
  
We would love to set up a training in your community on Philly311, the Neighborhood Liaison Program, or the Philly311 Mobile App, which allows concerned citizens to report issues on the go via their Smartphone. We are flexible in coordinating a time and location for these trainings, but computers with internet access will be necessary.
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[[Category:About-Philadelphia]]
 
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[[Category:Does-Event_Calendar]]
Call (215)-683-0868 at your earliest convenience and we will work together to set up something soon! We look forward to hearing from you.
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[[Category:Does-Resource_Directory]] [[Category:Does-Information_and_Referral]]
 
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[[Category:Is-Government_Agency]]
Philly 311<br>Community Engagement Coordinator<br>City Hall, Room 167<br>Philadelphia, PA 19107<br>Office: (215) 683-0868<br>Cell: (267)319-2158<br>Email: &lt;mailto:graham.quinn@phila.gov&gt;Daniel.Ramos@phila.gov<br>
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[[Category:Is-Directory]]
 
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[[Category:Is-Reference_Source]][[Category:Is-Resource_Page]]
==Mobile App==
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[[Category:Is-Hotline]]
*[https://play.google.com/store/apps/details?id=com.publicstuff.philadelphia&hl=en Philly 311] app for Android.<br>"Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!"
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[[Category:Is-Database]]
==In The News==
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[[Category:Issue-Information_Advocacy]]
*[http://crossroads.newsworks.org/index.php/local/keystone-crossroads/88343-ideas-worth-stealing-civic-apps-to-inform-citizens-provide-access-to-government Ideas Worth Stealing: Civic apps to inform citizens, provide access to government], Newsworks, November 20, 2015.<br><br><br>[[Category:Does-Information_and_Referral]][[Category:Is-Government_Agency]][[Category:Issue-Information_Advocacy]]
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[[Category:Issue-Civic_Engagement]][[Category:Issue-Community_Communication]][[Category:Issue-Philadelphia_Neighborhoods]][[Category:Issue-Philadelphia_Government]]
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[[Category:Serves-Mobile_Device_Users]]
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[[Category:Where-City_Hall]]

Revision as of 16:25, 1 April 2020

phila.gov/311

Call 3-1-1 for information or help with the City of Philadelphia Government services. We can be reached directly at (215) 686-8686 if for any reason you can't dial 311.

Hours of Operation

  • Call Center: Monday-Friday, 8am-8pm.
  • Walk-In Office: Monday-Friday, 8:15am-4:15pm.
  • Closed Saturday, Sunday, and Holidays.


Note:  The above descriptive information came from the agency's About Us page.

In The News

Info

See Also