Philly 311

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phila.gov/311

Call 3-1-1 for information or help with the City of Philadelphia Government services.

We can be reached directly at (215)686-8686 if for any reason you can't dial 311.

Hours of Operation: Call Center: Monday - Friday 8:00AM-8:00PM

Walk-In Office: Monday - Friday: 8:15AM-4:15PM

Closed Saturday, Sunday, and Holidays

Info

  • Email: Philly311@phila.gov
  • Mobile App: Philly 311 (Android)
    "Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!"

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