Moore, Joseph

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Joseph Moore
1826 N. 32nd St. (215) 380-9649
Phila., PA 19121

Summary: Detail oriented hard working computer technician skilled in desktop support and help desk functions. Neat appearance and pleasant demeanor seeking low to entry level employment. Experienced in customer service, computer refurbishing, computer operations and desktop support. Soon to graduate with a BS in Information Technology. Pursuing certifications in MCITP and A+.

Experience: Refurbisher/Student 2-11/Present
MCITP studies including IC3 certification. Quality control and repairing
Desktops, Laptops, PC & Mac. Also pursuing an A+ certification.
ST Limo Inc. 2-08/Present
Limo Driver-Excellent customer service and vehicle maintenance skills.
Quaker Cab Co. 9-95/2-2003
Driver/Computer Asst. - Installed and networked nine PC’s. Installed and
upgraded software and hardware. Provided help desk support for seven
PECO Energy 9-92/8-1995
Read meters using a handheld computer device (ITRON). Emphasized
customer service, specific attention to detail.
Computer Operator (Lab Assistant) CLC 6-91/9-1992
Operated printers, tape drives, cartridge drives, bursting machines and
other peripherals in a mainframe AS 400 environment.
Education: Temple University (Present)
Non Profit Technology Resources 2-11/Present
University Of Phoenix 9-3/ Present
Computer Learning Center 1-91/6-1991
Penn State University 9-80/6-1985
Technical Proficiencies:

Excel Outlook C+ JES 2
Word Explorer C++ Win XP
PowerPoint Ghost (Norton) HTML Win Vista
MS Project JAVA XML Win 2000
SQL Java Script JCL Win 7
Visio Access MSDOS